Problemas com a sua compra com o cartão Afinz? Estamos aqui para te ajudar!
Informações importantes!
Antes de iniciar a contestação, leia com atenção os pontos abaixo:
Acione o estabelecimento comercial informando o ocorrido antes de preencher o formulário;
Caso não consiga solucionar, entre contato com a nossa Central de Relacionamento;
O formulário que você encontra nessa página, é exclusivamente para clientes que já entraram em contato com nossa Central de Relacionamento e abriram um pedido de análise;
A análise da contestação, será iniciada somente após o recebimento deste formulário corretamente preenchido. Prazo: 7 dias corridos;
Caso haja outras informações ou documentos relacionados a contestação que julgue importante, poderá anexar no formulário.
Para contestações de SEGUROS, VOCÊ BEM SAÚDE ou ASSISTÊNCIAS, entre em contato diretamente com nossa central de atendimento através do número abaixo.
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